Privacy policy

At Swastha Shastra we respect every person's right to privacy. Our relationship with you is our most valuable asset and the basis of our name and reputation.

Information Collection and Use

This privacy policy notice tells you about the information collected from you while using our website. In collecting this information, we are acting as a data controller and we need you to know about us, why and how we use your data, and your rights to your data. It is necessary to provide. It is informed that we do not share your personal information with any third party except for the reasons mentioned in this Privacy Policy.

We collect information about you on our website, mobile applications, exclusive brand outlets, and our customer service centers. Some of this information does not identify you personally but provides us with information about how you use our services and are associated with us (we use this information to improve our services and provide them with to make you more useful).

Why do we collect this information?

Name (with title): Creating a username/required to generate an order invoice and shipment details to provide a personalized experience by us as well as answering the question required by our shipment partner.

To know: Our shipment partner, including postcode, city, country, etc., is required to prepare the order invoice and shipment details.

These details will be printed on the shipment label to facilitate the delivery process.

Areas: To give you a better answer by region

Phone Number: To identify you as a member of the loyalty program, it is necessary to generate order invoices and shipment details for us as well as our shipment partner.

Email ID: Your email ID is required to answer your question, if we need more information about your question, to receive communications on updates related to the order, and if you have subscribed, to your question. Get offers and promotional emails you can get back to you with a solution.

Date of Birth: We require a date of birth to offer discounts and special offers. Probably used for analytical purposes, to understand age and provide relevant offers.

Anniversary Date: We need anniversary dates, anniversary discounts, and special offers

Gender: We need a gender statement for analytical purposes to provide relevant proposals.

IP Address: We record the IP address to find that the sale was properly taxed, which we are required by law to do. In case of any inaccurate information in our website/system, we need to store it for security purposes to help track down anyone.

Order Details: To make a record of your order, fulfill orders and analyze our sales in each region.

Question: Please write a brief description of the health query you want to ask our experts. If this area is incomplete or empty, our specialists will be unable to assist you in the desired solution.

I need help: The right team needs direct questions to provide a quick solution.

Notes: Enter more information on your query to better understand the situation.

When do you use our website?

When you use our website to browse our products and services and view the information available to us, many cookies that we and third parties use to use the website, collect useful information about visitors, and provide a better experience do too.

Some of the cookies we use are extremely important for the functioning of our website, and we do not ask for your consent to put them on your computer.

Although cookies are useful, but not extremely necessary, we will always ask for your consent before placing them. The cookies we use, various third parties, may also place them on your computer again with your consent.

How long do we keep your information?

There is no condition to protect your personal information in an identifiable format longer than the prescribed time limit. If we have a relationship with you, we keep your personal information with us for 2 years from the date when our relationship ends. We only store your personal information for this period to establish, bring or defend legal claims as a mandatory legal requirement.

When you submit an inquiry through our website?

When you submit a search through our website, we ask for your name, telephone number, and email address.

We use this information to respond to your query, including providing any requested information about your products and services. We can also email you several times after your inquiry to follow your interest and make sure that we have answered you to your satisfaction. We will do so based on our legitimate interest in providing correct information before the sale.

We do not use the information you provide to make any automated decisions that may affect you.

We keep your data as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they cannot be used and they can be removed after two years.

When do you submit a review About Us?

When you submit a review about us, we enter your name, your email address, and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We use this information to provide potential customers with a verified independent view of our products and services. Your name and the content of your review (but not your email address or IP address) may be displayed publicly on our website. We will do this based on our genuine interest in marketing our products and services.

We do not use the information you provide to make any automated decisions that may affect you.

When we market the product or services included in the review, your personal data is stored, after which it is removed. You can ask us to delete your review at any time.

When will you participate in our feedback survey?

When you participate in our feedback survey, we expect your opinion about the products, services, and usage.

We use this information to develop and improve our products and services and our customer relationships. We do this based on our genuine interest in marketing our products and services.

We do not use the information you provide to make any automated decisions that may affect you.

Your personal data is stored for two years, or when we market that product or services. You can ask us to remove a testimonial based on your feedback from our website at any time.

Your rights as a Data Subject

By law, you can ask us what information we hold about you, and if it is false, you can ask us to correct it. If we have asked for your consent to process your personal data, you can withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to complete the contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you may request that your data be erased. If you believe that we are not doing this legally, then you have the right not to allow us to use your information.

Finally, in some circumstances, you can ask us not to reach decisions that affect you by using automated processing or profiling. To submit a request regarding your personal data by email, post, or telephone, please use the contact information provided at Swastha Shastra

Your Right to Complain

If you have any complaints about the use of our information, we can contact you directly so that we can resolve your complaint.

If you have a specific data security concern or complaint, you can contact our privacy team at info@swasthashastra.com.

If you have any questions about the processing of your personal information, please contact us at info@swasthashastra.com.

When does this Privacy Policy come into force?

This Privacy Policy applies to all services provided by Swastha Shastra through its website, including its stores or exclusive brand outlets, but does not include services provided by other companies or individuals offered on our official website Huh.

Updates to this Privacy Policy

We regularly review and update this Privacy Policy from time to time, if appropriate, and develop it according to the use of our services and personal data. If we wish to use your personal data, we will contact you to provide information about it and your consent if necessary.